{"id":968,"date":"2020-01-07T13:22:32","date_gmt":"2020-01-07T13:22:32","guid":{"rendered":"http:\/\/retailstars.be\/?page_id=968"},"modified":"2021-06-29T12:11:48","modified_gmt":"2021-06-29T12:11:48","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/retailstars.be\/fr\/customer-experience\/","title":{"rendered":"","raw":""},"content":{"rendered":"
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EXPERIENCE CLIENT<\/h2>\n
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Au final, la question principale est\u00a0: \u00ab\u00a0Comment vos clients \u00e9valuent-ils le service offert\u00a0\u00bb. Vous \u00eates curieux\u00a0de conna\u00eetre la r\u00e9ponse\u00a0? Souhaitez-vous mesurer r\u00e9guli\u00e8rement le degr\u00e9 de satisfaction de votre client\u00e8le, s\u2019ils reviennent avec plaisir et s\u2019ils mobilisent d\u2019autres personnes\u00a0?<\/p>\n

Gr\u00e2ce \u00e0 notre outil, vous cr\u00e9ez un kpi suppl\u00e9mentaire qui vous permet de mesurer l\u2019\u00e9volution par point de vente ainsi que l\u2019organisation dans son ensemble, d\u2019 \u00e9valuer l\u2019effet des actions, des nouveaux effectifs et des nouvelles formations. Pour v\u00e9rifier que tout se passe bien, pour f\u00e9liciter vos \u00e9quipes et pour ajuster l\u00e0 o\u00f9 cela s\u2019av\u00e8re n\u00e9cessaire.<\/p>\n

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EXPERIENCE CLIENT<\/h2>\r\n[tds-divider invisible thickness=20]\r\n[tds-divider solid color=#000 thickness=10 width=5% align=center]\r\n[tds-divider invisible thickness=20]\r\n

Au final, la question principale est\u00a0: \u00ab\u00a0Comment vos clients \u00e9valuent-ils le service offert\u00a0\u00bb. Vous \u00eates curieux\u00a0de conna\u00eetre la r\u00e9ponse\u00a0? Souhaitez-vous mesurer r\u00e9guli\u00e8rement le degr\u00e9 de satisfaction de votre client\u00e8le, s\u2019ils reviennent avec plaisir et s\u2019ils mobilisent d\u2019autres personnes\u00a0?<\/p>\r\n

Gr\u00e2ce \u00e0 notre outil, vous cr\u00e9ez un kpi suppl\u00e9mentaire qui vous permet de mesurer l\u2019\u00e9volution par point de vente ainsi que l\u2019organisation dans son ensemble, d\u2019 \u00e9valuer l\u2019effet des actions, des nouveaux effectifs et des nouvelles formations. Pour v\u00e9rifier que tout se passe bien, pour f\u00e9liciter vos \u00e9quipes et pour ajuster l\u00e0 o\u00f9 cela s\u2019av\u00e8re n\u00e9cessaire.<\/p>\r\n

[\/tds-splitcolumn]<\/p>\r\n[tds-splitcolumn image=https:\/\/retailstars.be\/wp-content\/uploads\/2016\/01\/227913877.jpg backgroundcolor=#e5e5e5 textcolor=#666 backgroundopacity=85 width=50%]\r\n\r\n[\/tds-splitcolumn]\r\n[\/tds-splitlayout]"},"excerpt":{"rendered":"","protected":false,"raw":""},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/full-width-2.php","meta":{"_nl_post_content":"[tds-splitlayout]\r\n\r\n[tds-splitcolumn animation=fadeIn image=imageurl backgroundcolor=#FFF textcolor=#000 backgroundopacity=100 width=50%]\r\n

CUSTOMER\u00a0EXPERIENCE<\/h2>\r\n[tds-divider invisible thickness=20]\r\n[tds-divider solid color=#000 thickness=10 width=5% align=center]\r\n[tds-divider invisible thickness=20]\r\n

Bottom line is de belangrijkste vraag: \u201cwat denken uw klanten van de geboden service\u201d. Bent u daar ook benieuwd naar? Wil u op regelmatige basis, meten hoe tevreden uw klanten zijn, of ze met plezier terugkomen en misschien ook nog andere mensen meenemen?<\/p>\r\n

Met onze tool, cre\u00ebert u een extra kpi, waarbij u de evolutie per verkooppunt en over uw gehele organisatie kan meten. Om daarmee het effect van acties, nieuwe bezettingen en trainingen te meten. Om de vinger aan de pols te houden, uw teams te feliciteren, concreet bij te sturen indien nodig.<\/p>\r\n

[\/tds-splitcolumn]<\/p>\r\n[tds-splitcolumn image=https:\/\/retailstars.be\/wp-content\/uploads\/2016\/01\/227913877.jpg backgroundcolor=#e5e5e5 textcolor=#666 backgroundopacity=85 width=50%]\r\n\r\n[\/tds-splitcolumn]\r\n[\/tds-splitlayout]","_nl_post_name":"customer-experience","_nl_post_excerpt":"","_nl_post_title":"Customer Experience","_fr_post_content":"[tds-splitlayout]\r\n\r\n[tds-splitcolumn animation=fadeIn image=imageurl backgroundcolor=#FFF textcolor=#000 backgroundopacity=100 width=50%]\r\n

EXPERIENCE CLIENT<\/h2>\r\n[tds-divider invisible thickness=20]\r\n[tds-divider solid color=#000 thickness=10 width=5% align=center]\r\n[tds-divider invisible thickness=20]\r\n

Au final, la question principale est\u00a0: \u00ab\u00a0Comment vos clients \u00e9valuent-ils le service offert\u00a0\u00bb. Vous \u00eates curieux\u00a0de conna\u00eetre la r\u00e9ponse\u00a0? Souhaitez-vous mesurer r\u00e9guli\u00e8rement le degr\u00e9 de satisfaction de votre client\u00e8le, s\u2019ils reviennent avec plaisir et s\u2019ils mobilisent d\u2019autres personnes\u00a0?<\/p>\r\n

Gr\u00e2ce \u00e0 notre outil, vous cr\u00e9ez un kpi suppl\u00e9mentaire qui vous permet de mesurer l\u2019\u00e9volution par point de vente ainsi que l\u2019organisation dans son ensemble, d\u2019 \u00e9valuer l\u2019effet des actions, des nouveaux effectifs et des nouvelles formations. Pour v\u00e9rifier que tout se passe bien, pour f\u00e9liciter vos \u00e9quipes et pour ajuster l\u00e0 o\u00f9 cela s\u2019av\u00e8re n\u00e9cessaire.<\/p>\r\n

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